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Solutions / Plumbing
Plumbing contractors

Run service calls, installs, and plumbing projects from one system.

Connect AI call intake, dispatch, customer and property history, technicians, estimates, installs, larger projects, customer communication, invoices, payments, and job financials around the same operating record.

Service board 9 jobs · 3 plumbers
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Installs & projects 4 active
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Figures shown are demo tenant data.

Two types of work

A clogged sink and a four-day repipe shouldn't use the same workflow.

The operating workflow changes. The customer record does not.

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Answer the call

Turn the first ring into a job your team can act on.

Some calls can wait. Some calls change the day. Hope captures the facts and routes the work on rules you set.

Live call · Hope 1m 08s
Caller

"My water heater is leaking all over the garage."

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Property inside the service area — Zone Central
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Booked with Carlos M. — today 9:30 AM · same-day window
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Intake categories — you configure the routing
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Where AI stops
Hope captures, qualifies, schedules, and hands off. It does not diagnose plumbing or gas conditions, judge health or safety hazards, or tell a caller how to repair anything. Gas concerns, active flooding, and sewer backups escalate to a person on your rules.
The property & the dispatch

The next plumber should know what happened the last time.

Miller Residence Customer since 2024
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Work at this address
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The next job starts with everything your company already knows about this house.
Assigning · urgent
Miller Residence — water heater leak
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Recommended: Carlos M. — 14 minutes out
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syteOn recommends. Your dispatcher decides.
The day & the plumber

Keep service plumbers working — not driving.

Carlos — Tuesday Urgent call inserted at 9:30
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Sequence and placement are recommendations from real service areas, skills, and travel — your dispatcher sets the day.
Today's job Carlos M. · 9:30 AM
Miller Residence
Water heater leak — garage
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The field view never shows company margin, internal pricing rules, or other teams' work.
On site

A service call can stay a repair — or become a quoted job without starting over.

Plumber arrives → inspects → three outcomes Same customer and property record in all three
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Flat-rate catalog 50 gal replacement — assembly
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Same pricing logic in the office, in the estimate, and in the field.
Replacement options · built on site
Miller Residence — water heater replacement
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Installs & project work

Service jobs and install crews shouldn't fight for the same calendar.

When the job lasts days instead of hours, the record grows with it.

Labor types
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Project #5118 · Sarah M. · Install 1
Martinez — Whole-Home Repipe
Active Day 2 of 4
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Phases — the next one waits on today's result
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Walls stay open until today's inspection passes. Dependency automation — planned
Remodel & new construction work runs the same way
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Ready to work The plumber shouldn't discover a missing part after arriving. Vendor inventory — planned
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When the wall opens

Hidden conditions shouldn't become free work.

Field condition · Martinez repipe · 4 photos

Galvanized section discovered behind the shower wall — outside the accessible-piping scope.

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Change Order #2 · +½ day Customer approved
Approved → the project updates itself
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Both approved changes
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The customer & getting paid

From "when is the plumber coming?" to "is my project done?" — keep the answer clear.

Your brand Service customer
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Johnson — kitchen sink backup
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Paid Collected on site · connected processor
Install — Miller water heater
$2,760
High-efficiency 50 gal · installed Wednesday
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Three billing structures. One financial system. Explore Client Experience →
Project — Martinez repipe $20,760
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The business

A full schedule isn't the same thing as profitable work.

See today's service, tomorrow's installs, and the projects in between.

Martinez repipe — #5118
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Today & this month
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Needs attention
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What's driving the work Profit by source — planned
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Source stays on the record from lead to revenue. Explore Grow →
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syteOn recommends. Your licensed plumbers make every technical decision. Explore AI in syteOn →
The relationship

One service call can become a customer relationship worth years.

Miller Residence One customer, one property, one record
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Multi-property customers Dunmore Property Group · 12 properties on one account Maintenance agreements — planned
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What it consolidates
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Accounting, payroll, and payment processing stay connected where appropriate. See Get Paid →

One plumbing company. Every call, install, and project. One operating system.

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Bring one real service call, water-heater install, or plumbing project and we'll walk it through syteOn from first ring to final payment.

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