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Solutions / Electrical
Electrical contractors

Run service calls and electrical projects from the same system.

Connect AI call intake, dispatch, estimates, technicians, larger quoted projects, crews, documents, customer communication, invoices, payments, and job financials around the same customer and property.

Service today 8 jobs · 3 techs
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Projects 4 active · $122K contract value
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One electrical operating system
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Figures shown are demo tenant data.

Service + project work

A troubleshooting call and a four-week electrical project shouldn't run the same workflow.

The workflow changes with the work. The customer record doesn't.

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Answer the phone

Turn the first ring into structured work.

Hope collects the facts, checks the service area, and books the right appointment type — then hands your team a complete record.

Live call · Hope 1m 24s
Caller

"Half of my kitchen outlets stopped working."

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Property inside the service area — Zone North
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Booked with Mike R. — today 10:30 AM
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Intake rules — you configure them
Not every electrical call belongs in the same queue.
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Where AI stops
Hope collects information, qualifies the call, and routes the work. It does not diagnose electrical faults, judge hazards, or give the caller electrical instructions — urgent calls escalate to a person on your routing rules.
Dispatch & the day

Send the right electrician — not just the next empty calendar.

Assigning
Johnson Residence — partial power loss
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Recommended: Mike R. — 18 minutes out
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syteOn recommends. Your dispatcher decides.
Mike — Tuesday Less windshield. More completed work.
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Placement and sequence are recommendations from real service areas, skills, and travel — your dispatcher sets the final day.
The property & the technician

The next technician shouldn't start from zero.

Johnson Residence Customer since 2024
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Work at this address
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Today's job Mike R. · 10:30 AM
Johnson Residence
Partial power loss — kitchen circuit
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The tech view never shows company margin, internal pricing rules, or other employees' work.
On site

Diagnose, document, quote, and finish without rebuilding the job.

A service call can become a quoted project without becoming a second customer record.

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Pricing catalog EV charger install — assembly
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Pricing shouldn't depend on whoever is holding the tablet.
Field estimate · built on site
Smith Residence — EV charger install
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Project work

When the work grows, the operating record grows with it.

You shouldn't need another platform because a job lasts four weeks instead of four hours.

Project #4207 · Sarah M. · Crew Electrical 1
Dunmore Retail — Electrical Retrofit
Active Week 2 of 4
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Phases — the next one depends on what passes today
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Trim is held until tomorrow's rough-in inspection passes. Inspection automation — planned
Labor types Protect project crews from service calls
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RFI #04 — corridor fixture spec Closed
From Crew Electrical 1 · drawing E3.2

"Fixture type not specified for the corridor run."

Answered · lighting schedule rev 2 attached
Type B fixture per the revised schedule. No cost impact — recorded as Change Order #1 at $0.
Project documents Submittals — planned
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What the job needs

The crew shouldn't discover missing material after arriving.

Smith Residence — generator install $16,900
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Ready for install Scheduled
Dunmore Retail — material status Supplier ordering — planned
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Long-lead items are tracked as project items with dates and owners — the project surfaces what threatens the next phase.
Scope changes

Don't let extra electrical work disappear into the project.

Field request · from the GC on site

"Add four receptacles on the back wall and two data drops."

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Change Order #2 · no schedule impact GC approved
Approved → the project updates itself
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Both approved changes
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Customer experience & payment

Two-hour service call or four-week project — the customer knows what happens next.

Your brand Service customer
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Johnson Residence — invoice
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Paid Collected on site · connected processor
Your brand Project customer
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Dunmore Retail — progress billing · $44,980
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Different billing styles. Same customer record. Explore Client Experience →
The business

Service revenue and project revenue both need margin behind them.

Dunmore Retail — #4207
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Estimate vs actual {{ v.label }}
Today & this month
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Needs attention
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Service and project capacity read from the same workforce. Accounting and payroll stay connected rather than replaced. See Get Paid →
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syteOn recommends. Your electricians make every technical decision. Explore AI in syteOn →
One customer, complete history

The next job should start with everything you already know.

Johnson Residence Service → estimate → project → service, one record
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What it consolidates
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Accounting, payroll, and payment processing stay connected where appropriate. Service agreements — planned

One electrical company. Service and projects. One operating system.

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Bring one real service call or electrical project and we'll walk it through syteOn from first call to final payment.

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